Day-time services - activity services
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Day-time services give you the opportunity to participate in different activities or rehabilitation services.
Day-time services are not a statutory service, but they may be provided to meet a need for assistance which you are entitled to under the Act relating to social services through NAV.
The elderly, physically disabled, people with mental health disorders etc.
You live at home and have no other offers.
Brochures, documents, maps, etc.
Day-time services are not a statutory service, but they may be provided to meet a need for assistance which you are entitled to under the Act relating to social services through NAV. See Section 12 of the Social Services Act.
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Guidelines – applying for, or receiving the service
You can contact the municipality for assistance in applying for day-time visits, or you can ask others to help you if necessary. If someone else applies on your behalf, he or she must have authorisation.
You must provide authorisation if someone else applies for you.
The municipality will obtain the information necessary for making a decision on the case. It will then come to a decision. You will normally receive an explanation together with the notification of the decision. You will always receive an explanation if there is a possibility that you will be dissatisfied with the decision. If an explanation is not included, you can obtain one by enquiring with the municipality within the deadline for appeals to the decision.
Time taken to consider the application
The municipality will process the case as soon as possible. If a decision cannot be reached on the case within one month, you will receive a written message stating the reason as to why. You will also be informed of when the decision is expected to be made.
Possibilities to appeal; procedure
If you are dissatisfied with the decision, you can appeal to the municipality within three weeks from the date on which you received it. Explain what you are dissatisfied with and why you believe the decision should be changed. If you need guidance, you can enquire with the municipality. If the municipality upholds its decision, the case will be passed on to the county governor (if the service is provided under the Social Services Act) or to the municipal appeals board, which will determine whether the appeal should be sustained.
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Tjenesten oppdatert: 12.02.2018 18:14