- Generelt om tjenesten
Home nursing provides nursing and care to the sick and physically disabled in their own homes. The service may, for example, include wound care, personal care and medication management.
Your level of need will determine whether you are eligible to receive the service.
Charges/Cost of the service
The service is free.
- Lover og forskrifter
Guidelines – applying for, or receiving the service
You can contact the municipality for assistance in applying for home nursing, or you can ask others to help you if necessary. If someone else applies on your behalf, he or she must have authorisation.
You must provide authorisation if someone else applies for you.
The municipality will obtain the information necessary for making a decision on the case. We will normally make a home visit. We will then come to a decision. You will normally receive an explanation together with the notification of the decision. You will always receive an explanation if there is a possibility that you will be dissatisfied with the decision. If an explanation is not included, you can obtain one by enquiring with the municipality within the deadline for appeals to the decision.
Time taken to consider the application
The municipality will process the case as soon as possible. If a decision cannot be reached on the case within one month, you will receive a written message stating the reason as to why. You will also be informed of when the decision is expected to be made.
Possibilities to appeal; procedure
If you are dissatisfied with the decision, you can appeal to the municipality within three weeks from the date on which you received it. Explain what you are dissatisfied with and why you believe the decision should be changed. If you need guidance, you can enquire with the municipality. If the municipality upholds its decision, you can forward your complaint to the Board of Health Supervision in the Counties.
You can also file a complaint regarding the performance of the service. Submit your complaint to the municipality or directly to the service provider.
- Andre opplysninger
Tjenesten oppdatert: 13.02.2018 14:39